FAQ

In which areas you run your business?

We serve over the mentioned areas of New York City- Brooklyn, Manhattan, Nassau, Queens, The Bronx, and Westchester.

Is there any guarantee on your work?

Yes, we definitely offer a full guarantee on our work to make our customer relaxed. In case you feel any query let us know about it so that we can clarify that. If you are not happy with our services we will try to do accordingly and if you still feel uncomfortable we will refund your money.

What type of cleaning solutions you used?

NYC local carpet use only organic and environment-friendly products for the safety of you and your family. Our green chemical solutions don’t contain any toxins which can harm you in any way. Our products are effective enough to clean your carpets, rugs and uphTolstery to remove the dirt and grime out of it.

What form of rugs do you repair and restore?

We almost repair all sort of rugs such as silk, wool, Persian, jute and synthetic. We use the most suitable methods to repair and restore your rug according to the care it needs.

Can you remove all the stains?

Yes, we can remove nearly all the stains occurred in your rugs or carpets. We are able to remove the stains like chocolate, red wine, grease, oil, food, juice, cold drinks and many more. We are also good at resolving pet stain and odor removal..

Do you clean my rug at home?

No, we work in our factory in New York. We will pick up your rugs and after the process of cleaning, repairing and restoring we will deliver to you at your home free of cost. Our free pickup and delivery service fasten the process.

Is your company bonded and insured?

Yes, definitely we are fully bonded and insured so that you may get full peace of mind and this could also helps to protect again any of the unanticipated circumstances.

Is there any process to recover the faded and dull rug?

Yes, we offer you a plenty of deep-cleaning methods which will recover your dull and faded rug.

Can you save my rug which is completely affected by water damage?

Yes, it can be possible if immediate actions to be taken. Firstly, we will do the inspection of your rug and accordingly clean it and then will proceed further to remove the excessive moisture using dehumidifying process.

How much time you take to process my rug?

It actually depends upon situation to situation, depending upon the condition of your rug. Generally it takes 7-10 days to process your rug right from picking up and delivering your rug.

For more information about NYC Local Carpet please feel free to call us at 646-891-4040

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NYC Local Carpet
  • Very nice and honest service , warmly recommend them to every one thanks again NYC local carpet. Susan Victoria
  • Professional service at a reasonable cost . NYC local carpet is highly recommended! I will definitely use them again. Jennifer Goldman.
  • Great service . I would definitely refer NYC local carpet to all my friends. Luis Cabrera.
  • Very happy with this place , They make my 2 oriental rugs like new . and they was very friendly . thanks. Rob Sanderson.
  • They did a fantastic job on my wall to wall carpeting, Great price , Fast service, highly recommend. and they was very friendly . thanks. Ellen Luna
NYC Local Carpet
NYC Local Carpet